Dennis persönlich · Antwort < 24 h · Erstgespräch kostenlos · NDA auf Wunsch · Notfall: Code-Rescue

Contact — Let's talk

Dennis will get back to you personally. No call center, no ticket system. You’ll receive a response within 24 hours.

Do you have a project, a question, or just want to know if we’re the right partner for you? Write to us or give us a call. For urgent emergencies (website down, deployment failure, hack): see Code-Rescue — they have a dedicated emergency intake with a response time of under 30 minutes.

Dennis himself · no chain of account managers Response within 24 hours on business days Free 15-minute initial consultation NDA upon request · Contractual partner (GmbH) Emergencies: Code Rescue < 30-minute response time
Contact — Dennis Hüttner personally, response within 24 hours, NDA available
Contact · 15-minute initial consultation · Dennis himself

Response Times

Szenario

Standard-Anfrage (Formular, E-Mail)

Antwortzeit: < 24 h werktags

Kanal: E-Mail + optional Rückruf

Szenario

Pod-Partner (Agenturen)

Antwortzeit: < 1 h werktags

Kanal: direkt zu Dennis

Szenario

Code-Rescue-Notfall

Antwortzeit: < 30 Min

Kanal: über Notfall-Intake

Szenario

Code-Rescue (Agenturen)

Antwortzeit: < 30 Min

Kanal: über Notfall-Intake

Initial Consultation

Free, 15 minutes, no preparation required

During our initial consultation, we'll figure out where you stand and what you need. No sales pitch, no hard sell.

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Aktuelle Situation

Website, SEO, Projekt — wo stehst du, was bremst dich.

Contact

Dennis Hüttner — conducts every initial consultation personally; founder of Waterproof Web Wizard GmbH
Dennis Hüttner · conducts initial interviews in person

About Dennis

Dennis Hüttner conducts every initial consultation himself

Dennis Hüttner is the CEO of Waterproof Web Wizard GmbH. He has been in the business since 2007, specializing in SEO and CMS development (TYPO3 v4 to v14 LTS, WordPress, Neos). Dennis reviews every inquiry personally, responds to emails directly, and returns calls in emergencies even outside of business hours.

FAQ

Frequently Asked Questions About the Initial Consultation

Seven direct answers — preparation, costs, data protection, NDA, payment.

Do I need to prepare?

No. Just tell us what's on your mind. We'll ask the right questions.

Is this really free?

Yes. 15 minutes, no hidden costs, no catch. If we can't help, we'll let you know. The only exception: Code Rescue emergencies have a priority fee.

How soon will I get a response?

Within 24 hours on business days. In emergencies (website down, hacking): via Code-Rescue in under 30 minutes.

Will I receive a confirmation after submitting the form?

Yes. You'll immediately receive an automatic confirmation email with a copy of your request and the estimated response time. If you don't receive it, check your spam folder or call us directly.

Will my information be shared with others?

No. We process your data solely for the purpose of responding to your inquiry (Art. 6(1)(b) GDPR). We do not share your data with third parties, nor do we track you via Facebook pixels or similar technologies.

Can I have an NDA in place beforehand?

Yes, we’re happy to do that for sensitive projects. Just let us know when you first contact us—we’ll send you our sample NDA as a PDF. We’ll also sign your NDA template.

What payment methods do you accept?

Invoice with a 14-day payment term following completion of services. For initial orders, a down payment is optional (typically 30–50% at the start of the project).