// glossary entry

Buyer Persona

What is a buyer persona?

A buyer persona is a data-driven profile of an ideal customer, including their role, goals, pain points, decision-making process, and preferred channels. Well-crafted personas are based on real conversations and CRM data, not on marketing wishful thinking. In B2B, there are usually several personas involved in each purchase: end users, decision-makers, and procurement. At Waterproof Web Wizard, we use personas as a compass for content and offering decisions, they don’t replace customer conversations, but they make those conversations reusable.

// synonyms

  • Persona
  • Buyer Persona
  • Customer Persona
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